CareWell provides you virtual care services to help you avoid the wait and car ride.

Get Virtual Care Now

Convenience
Flexibility
Comprehensive
Care

Our Virtual Urgent Care Visits and online doctor visits are available seven days a week, from 8 a.m. to 8 p.m., and can be accessed via a smartphone, tablet, or computer with video capability.

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What Does Telemedicine Mean?

Imagine getting the exact medical care you need with the hassle of travel or waiting rooms.

That’s telemedicine.

It’s a convenient, time-saving way to address your health care concerns—whether you’re struggling with a minor illness, infection, or injury or need follow-up care or medical advice.

Benefits of Telehealth

Telehealth urgent care offers a range of benefits, making healthcare more accessible and efficient for you:

Secure, high-quality care from home

Experience the same exceptional care you’d expect in person, securely, and from home. We are dedicated to meeting your unique needs through secure video calls and phone consultations.

Prompt care, without the wait

Skip the waiting room and drive with virtual urgent care services that fit your schedule and needs.

Care You Can Count On

What Can I Use Telemedicine For?

An online doctor appointment is a terrific alternative for several conditions, including but not limited to:

Sore Throat
Cough, Cold, Flu
COVID-19
Allergies and Asthma
Cold Sore
Gout
Insect or Tick Bite

Back Pain
Rash
Skin Infection
Stye
Nausea/Vomiting/Diarrhea
Adult Female Urinary Tract Infections
Conjunctivitis

Sinus Infection
Dental Pain
Swimmers Ear
Minor Cuts or Burns
Urgent Care Follow Up Visits
Medication Refills

When Should I Book an In-Person Appointment?

While a virtual urgent care visit is an excellent option for many minor injuries, illnesses, and infections, in-person urgent care services are sometimes necessary for comprehensive care.

Walk-in to your nearest CareWell Urgent Care center or save time by
saving your spot in line if:

You need labs, x-rays, or a medical procedure.

You are experiencing a severe headache or dizziness.

You are experiencing chest pain, respiratory distress, or stroke
-like symptoms.

You are a biological male with a urinary tract infection or
erectile dysfunction.

You need an evaluation of sensitive areas or severe
symptoms.

You are experiencing an eye injury or vision loss.

You have a child (under age 16) with a urinary tract infection (UTI) or (under age 2) with
ear pain.

Concerns about STI exposure

Does Medicare Cover Telemedicine?

Yes, Medicare generally covers telemedicine urgent care visits for office visits,
mental health services, and certain diagnostic services.

What Do I Need to Book a Virtual
Urgent Care Appointment?

Technology

Ensure you have a device (e.g., smartphone, tablet,
or computer) with a camera, microphone, and speaker.
Test your internet connection.

Driver’s License and Proof of Insurance

Prepare photos of your license and both sides of your insurance card. No insurance? Our Prompt-Pay
Program is an affordable alternative.

* If the patient is under 18, a parent or guardian must also
be visible during the online doctor visit.

How to Prepare for a Telemedicine Appointment?

Medical History
Have your medical history, list of current medications, and a description of your symptoms ready.

Location
Choose a quiet, private space for your consultation.

Save Your Spot
Pre-register online to save your spot in line. We offer virtual care visits every 15 minutes during business hours. We’ll send you a virtual visit link via text or email.

If you encounter technical issues with your connection or software, don’t worry, your virtual urgent care visit can often still be conducted via a regular phone