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Urgent Care FAQs

Whether you're interested in our services, appointment procedures, or insurance coverage, discover all the essential information you need to navigate your urgent healthcare journey confidently.

Explore the most frequently asked questions and answers below.

What is Urgent Care?

CareWell Urgent Care centers are designed to offer comprehensive care for individuals of all ages facing non-life-threatening illnesses or injuries.

Whether you're seeking prompt treatment, facing challenges in scheduling an immediate appointment with your regular doctor, lacking a primary care physician, or visiting from out of town, our facilities are ready to assist you.

Here's a list of some of the most common conditions we treat:

  • Cold and flu symptoms
  • Minor injuries such as cuts, bruises, and sprains
  • Allergies and allergic reactions
  • Ear and sinus infections
  • Sore throat and strep throat
  • Minor burns and rashes
  • Urinary tract infections (UTIs)
  • Minor fractures and broken bones
  • Skin infections and abscesses
  • Eye irritation and pink eye (conjunctivitis)

With no appointment or referral required, you can walk in any day of the week, from 8 am to 8 pm, ensuring convenient access to high-quality care tailored to your needs close to home.

How Much Does an Urgent Care Visit Cost?

Determining the cost of an urgent care visit can vary based on the specific type of treatment needed.

Generally, if you have insurance, your co-pay for an urgent care visit will be comparable to what you'd pay for a regular physician or primary care visit.

However, for those without insurance coverage, the cost can vary depending on the nature of the treatment required.

On average, without insurance, an urgent care visit costs approximately one-third of the cost of an emergency room visit. This flexibility in pricing ensures that urgent care remains an accessible and affordable option for individuals seeking prompt medical attention for non-life-threatening conditions.

What Insurance Does CareWell Urgent Care Accept?

CareWell Urgent Care understands the importance of accessibility and flexibility in healthcare.

While we accept most major insurance plans, including those from leading providers, such as Blue Cross Blue Shield, Aetna, UnitedHealthcare, and Cigna, we want to emphasize that insurance coverage is not required for receiving care at our facilities.

Everyone should have access to quality healthcare, regardless of their insurance status.

We aim to ensure that everyone needing medical attention receives the care they deserve seven days a week.

When Are CareWell Urgent Care Centers Open?

CareWell Urgent Care centers provide accessible healthcare when you need it most.

Our doors are open seven days a week, ensuring you have daily access to quality medical care. Whether it's a weekday or the weekend, you can count on us to be available to address your healthcare needs. Our operating hours are from 8 am to 8 pm, allowing for convenient visits before or after work, school, or other daily commitments.

With extended hours throughout the week, we strive to accommodate your busy schedule and ensure you can receive timely medical attention without any hassle.

At CareWell, your health and well-being are our top priorities, and we're here to support you.

Does Urgent Care Do STD Testing?

Yes, CareWell Urgent Care centers offer STD testing services. You can walk into a CareWell location for confidential testing without needing an appointment. Results are usually available quickly, and treatment options may also be provided onsite, depending on the specific CareWell Urgent Care center.

Does Urgent Care Do Stitches?

Yes, our urgent care centers are equipped to provide stitches for minor cuts and wounds.

If you have a laceration that requires sutures, you can visit us for prompt medical attention. It's essential to seek medical attention promptly for any injury requiring stitches to minimize the risk of infection and promote proper healing.

Does Urgent Care Do Blood Work?

Yes, CareWell Urgent Care offers blood work services.

We can perform various blood tests, including routine tests like complete blood count (CBC), blood glucose, and cholesterol levels. These tests are usually conducted on-site, and results are available promptly. It's recommended that you inquire with the specific location regarding the availability of the blood work you need.

Does Urgent Care Do X-Rays?

Yes, our urgent care centers offer X-ray services.

We are equipped with radiology equipment to perform X-rays to diagnose various injuries such as fractures, sprains, and other bone-related conditions.

Does Urgent Care Do Physicals?

Yes, many urgent care centers, including CareWell Urgent Care, offer physical exams.

These physicals may include sports physicals, school physicals, pre-employment physicals, and general wellness check-ups.

During a physical exam, a healthcare provider will assess various aspects of your health, including vital signs, medical history, and any specific concerns you may have. They may also conduct screenings and tests to evaluate your overall health and fitness for specific activities or purposes.

Please contact us beforehand to confirm the availability of physical exams and any specific requirements or documentation needed.

When Should I Go To Urgent Care?

You should consider going to urgent care for non-life-threatening medical issues that require prompt attention but are not severe enough to warrant an emergency room visit. This includes conditions like:

  • Minor injuries
  • Fevers
  • Flu or COVID symptoms
  • Infections
  • Minor fractures
  • Cuts requiring stitches
  • Mild allergic reactions

Should I Go To Urgent Care For COVID?

If you're experiencing mild to moderate symptoms of COVID-19, such as fever, cough, sore throat, or body aches, you should consider going to urgent care for evaluation and testing.

Urgent care centers can provide testing, medical advice, and treatment.

However, if you're experiencing severe symptoms such as difficulty breathing, persistent chest pain, confusion, or bluish lips or face, you should seek emergency medical care immediately by calling 9-1-1 or going to the nearest emergency room. It's essential to follow the guidance of healthcare professionals and local health authorities regarding COVID-19 testing and treatment.

Do I Need An Appointment For Urgent Care?

No, you never need an appointment to visit urgent care. Walk in for the services you need today. We are open seven days a week with extended hours for your convenience.

Should I Go To Urgent Care Or The Emergency Room?

Urgent care is the right choice if your condition is not life-threatening but needs prompt attention. This includes minor injuries, fevers, flu symptoms, and cuts requiring stitches. However, if you're experiencing severe symptoms like chest pain, difficulty breathing, or severe bleeding, go to the emergency room.

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CareWell Urgent Care building in Cambridge
1400 Cambridge Street
Cambridge, MA 02138
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CareWell Urgent Care building with a sign on the side of the road in Fitchburg
380 John Fitch Highway
Fitchburg, MA 01420
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CareWell Urgent Care building in Lexington
58 Bedford Street
Lexington, MA 02420
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CareWell Urgent Care building in Needham
922 Highland Avenue
Needham, MA 02494
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CareWell Urgent Care building in Northborough
333 Southwest Cutoff
Northborough, MA 01532
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CareWell Urgent Care building in Norwell
42 Washington St.
Norwell, MA 02061
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CareWell Urgent Care building in Peabody
229 Andover Street (Rt 114)
Peabody, MA 01960
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CareWell Urgent Care building in South Dennis
Patriot Square 484 Rte. 134
South Dennis, MA 02660
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CareWell Urgent Care building in Tewksbury
345 Main Street
Tewksbury, MA 01876
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CareWell Urgent Care building in Warwick
535 Centerville Road
Warwick, RI 02886
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CareWell Urgent Care building in Worcester on Greenwood St
348 Greenwood Street
Worcester, MA 01607
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A CareWell Urgent Care building in Worcester on Lincoln St
500 Lincoln Street
Worcester, MA 01605
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