I would truthfully give 3.5 stars. I rounded up because of how nice the staff truly are.
The people there are friendly, and I felt like they really cared. The building was new and clean, and everyone was great. However the wait time was ridiculous. I sat in a room for 35 minutes until I had to open my door and flag someone down to get seen. People came in 5 minutes after I arrived, and they were immediately helped, tested, and out the door before I even saw a doctor. That is outrageous. Then after I saw the doctor, I had to wait almost another 15 minutes to get a script. I know the office did have several people there, and you were busy. But to prioritize genetic Covid testing for two people who acknowledge they didn't have it over actual people who needed medical attentions is obscured.
Fast service, very friendly and informative
From beginning to end all the staff were friendly and professional. Got in quick. They have an iPad fir your info instead of forms. It is very easy.
I brought my son here around 6:30pm on a holiday with an injury and they took great care of him and were able to see him that night. We were lucky because they had been very busy throughout the day and had seen many patients and we were the last ones to be seen that day because of the high volume that they had. All of the staff were so kind and professional and the facility was very clean. I would definitely recommend it to others but suggest that people try to go earlier in the day as they may not be able to accommodate people who show up near closing time if they have reached capacity for the day (which is completely understandable).
To whom it may concern
I arrived to obtain fast COVID test
Be aware that I had to wait an hour .
It is simply absurd to have patients to wait an hour for a simple minute test in Urgent Care
Also I called whether I need an appointment and I was told I don’t .