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WORCESTER GREENWOOD, MA Testimonials

April 28, 2007
Nancy Severino
Nancy Severino
22:23 20 Feb 24
My visit couldn’t have been any better! Honestly from the receptionist that greeted me, to the medical assistant and the Physician assistant Pinaman Gyimah/Affram that treated me my experience was absolutely lovely. Each one of them treated with respect and dignity. I was very fortunate that my wait time wasn’t too long though, but even if it would have been, my review most likely would be the same because of kind these three ladies were.. My rating is based on the care that I received because that’s what important to me. Thank you PA Pinamam you and your team are amazing.
omayra hernandez
omayra hernandez
19:49 15 Feb 24
They treated me very well, the doctor, very good and kind, treated me quickly and sent me the medications I needed to the pharmacy and today I can say that I feel vastly better. Thank you for your service. I recommend it to everyone 100%.
Raquel Zelayandia
Raquel Zelayandia
19:54 13 Feb 24
Liddy Pitz
Liddy Pitz
19:39 12 Feb 24
Zoe Milsom
Zoe Milsom
23:39 10 Feb 24
Honestly had a good experience until one specific nurse came in to do a test on me. I am terrified of needles and when she came in I calmly asked if the test was needle-based and she said yes. I said, "I'm so sorry but I am terrified of needles, can I have a moment to prepare myself?"Again, pretty calm. She immediately got upset with me and said, "Well what are you going to do when you get sick and need tests then? I have other patients I need to attend to and I'm not wasting my time."I told her she could leave then, as I did not want to waste her time. NP seemed a little upset when he came back afterwards - all in all, it seems like they just want you in and out and don't really care that much.
Emily Vessella
Emily Vessella
20:14 06 Feb 24
I was told it would be an hour wait and it turned out to be close to 3. The waiting room/bathroom was dirty. The rooms were unsanitary. The staff openly talked about patients in front of others. They didn’t even take my temperature but according to the post appt paperwork a random temperature was put on there. The NP was trying to quiz me about my symptoms, dismissed how I felt and said many inappropriate things regarding how certain medications can be turned into meth. I was there for pink eye and a bad sinus infection that got downplayed even though I suffer from chronic sinus infections and have had surgery for it prior. Will not be going back, ready med gives much better care! If I could give them a zero I would.
sue perro
sue perro
20:15 05 Feb 24
Amanda P
Amanda P
00:05 01 Feb 24
I would leave a zero if I could or even a negative number. I just spent from 4:50-7pm waiting to be seen all they did was take vitals and leave the room! No one ever checked on us or anything they left us in a room and never came back even though I went out twice to ask what was taking so long! Then when we left after 3hrs of being in a room the regional manager is sitting in the lobby talking and laughing with two other employees while we sat in a damn room waiting to be seen for 3 hrs like what the hell I would rather go to an emergency room than ever come back here I’m calling the better business bureau and reporting them and also reporting them to the health insurance company! You should never treat people with such little respect and care and call yourself a doctor or be proud to be the regional Manager of such a poorly run place!
denise nieva
denise nieva
20:01 30 Jan 24
I walked in and waited for about an hour just to be told they couldn’t verify my insurance.. said it was inactive! That is incorrect! I ended up at Redi Med and had no trouble with my insurance! Care well needs a better system because I stood rite in front of them while on the phone with my insurance and the guy said everything was all set ! 🤦‍♀️😡 I won’t go there again !
Gloria D'Elia
Gloria D'Elia
19:57 30 Jan 24
Yuna
Yuna
00:29 24 Jan 24
Receptionist, medical assistant, and doctor were so nice
Brenda McGee
Brenda McGee
22:25 23 Jan 24
Eric Chouinard
Eric Chouinard
19:17 23 Jan 24
Great service with a smile. Took care of what I went in for. Hopefully it’s all fixed up.
Felichina Gicheru
Felichina Gicheru
00:01 16 Jan 24
I visited urgent care with medical issues in my body. I explained my condition to front desk lady. She promptly understood I could be facing medical emergency and made it possible to see a doctor immediately. She was right, I ended up being taken by ambulance to ER. I owe gratitude to all staff there. I'm alive today due to their prompt action.They're awesome
Abigail Amarty
Abigail Amarty
23:44 15 Jan 24
G P
G P
01:28 09 Jan 24
Dr.Rollie was an amazing doctor better than my pediatricians
Jonathan Diorio
Jonathan Diorio
19:34 08 Jan 24
Alicia Goudreau
Alicia Goudreau
23:50 07 Jan 24
The two women at the front desk were wonderful! They make you feel comfortable, provided a hot pack and corrected the incorrect pharmacy expeditiously. Sadly, like most urgent care facilities, the wait time is approximately three hours. If you feel uncomfortable in a crowded waiting room, they allow you to sit in your vehicle and call you when they're ready to examine you.
Amari Otero
Amari Otero
00:56 07 Jan 24
I brought my sister here for a toe injury they got us in and out was here like 1 hour in total love you guys
Ariadna Alston
Ariadna Alston
20:44 04 Jan 24
Great patient care
Alex Nava
Alex Nava
16:49 02 Jan 24
Great staff. Seen in a timely manner. From front desk check in quickly, to nurse who I had a few laughs with, to doctor. Everything went great. Quick easy all questions answered. Overall great experience.I am so thankful for everything this everyone at this location provided ☺️
Tina Plotegher
Tina Plotegher
23:50 27 Dec 23
Probably should not be listed as urgent care/walk-ins, 1.5 hours before closing was turned away because they said they were at full capacity. Zero people in the lobby and zero people in the parking lot waiting. They said their exam rooms were full at the moment and they have others coming in. So if this is the case and you want to take appointments only great, go for it but don't say you are a walk in clinic. Only ho here if you have an appointment!
Bella
Bella
14:44 17 Dec 23
Front desk lady was EXTREMELY rude. I called at 6:45 on a Saturday night because my boyfriend had cut his finger at work and possibly needed stitches asap. The girl says “yes we do stitches here but you need to come now because we close at 8”. So, that’s what we did. As we live 25 minutes away, we didn’t get there until around 7:10. When we walk in we were greeted with the dirtiest look and she says “ummmm how can I help you?”. We told her, she remembered us from the phone and once again says “we close at 8 just so you know”. I said I’m aware, you told us to come now so that’s what we did. She went and asked the NP if he would do it, he took a look and said he could stitch it up for him. Then she explained checking in and what to do (all while having EXTREME attitude that was unnecessary because my boyfriend was nervous about getting stitches in his finger). She kept talking under her breath the whole time while having air pods in so unsure if she was on the phone with someone? Only reason I’m giving 2 stars is because the NP, Rollie was amazing, he was so kind and helped my boyfriend not be as nervous anymore! He was awesome. (We were in and out by 7:50 by the way)
noranda tarabia-velazco
noranda tarabia-velazco
22:24 31 Aug 23
Every single time I have come to urgent care the entire staff has been more than pleasant more than helpful. The doctors, the nurses, the nurse practitioners and the secretaries have always taken the time to make sure the time you are there goes smoothly. They are all there to help as much as you need they guide you in how to sign into your accounts and they guide you on how you can best get served through their portal. Every single time I have ever had to go to urgent care this is the one place I definitely go to just due to the fact that they don’t see you as a file that was passed to them. They actually see you for the person that you are. They show deep concern and they explain every single thing that needs to be done and how the medication‘s need to be taken making sure the medication‘s has been sent and making sure the environment is as clean as can be. This place is a gem 💎
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