From the moment you enter this place, your experience is better than at other urgent care facilities. The waiting room is soothing and comfortable and the staff greets you warmly, without a sense that they are "bothered".
The process of checking in is super easy and the doctors are top notch. This facility is not super close to my house, (there are ones closer) but I choose this place over all others because they actually care about the patient.
Front desk/customer service experience was great. Nurses here care for the patients with empathy and work ethics look good. Highly recommend for school, and work medical examination.
No appointment is required. Walk in acceptable all the time. DOT Physical is super easy without taking too much of your time.
I love their self-appointment registration using a tablet at the front desk.
Lastly, they do have free parking lot.
I was in and out in 2 hours, they’re always fast here. Not sure why you would make an appointment, if you’re still going to have to wait your turn. But I’ll always come here if I can’t get to my primary care doctor.
Update to my previous review. Tonight I had to rush my daughter here to treat an asthma attack. Once again, the Carewell team did an amazing job. They were professional, attentive, and kind. Thank you to the staff. You are everyday heroes. 9/9/2018
First time here. My daughter broke her pinky toe. Was not a long wait at all. Very clean facility. They are also more high tech than other facilities; use tablet to register, tv in room, and xray was provided immediately on DVD. Very nice staff. My only complaint is the doctor didn't introduce himself, but he still was very nice and gentle. I will use then again.
All the staff were nice and helpful. Very professional and clean facility. Knowledgeable PA and assistant made a medical assessment quickly. I was in and out in an hour. Would recommend.