got a covid test here! despite being from out of state they took me and the entire process was super efficient! every one from the receptionist to the nurses and PA we’re all super kind and understanding. Would recommend!
Front desk/customer service experience was great. Nurses here care for the patients with empathy and work ethics look good. Highly recommend for school, and work medical examination.
No appointment is required. Walk in acceptable all the time. DOT Physical is super easy without taking too much of your time.
I love their self-appointment registration using a tablet at the front desk.
Lastly, they do have free parking lot.
When I first walked in I wasn't too thrilled with the greeting from the receptionist. I let it go, wasn't worth it. I was in pain and needed to find out why. The rest of the visit went really well with the staff; very pleasant. When I left it seemed the receptionist had a better attitude...must've been a long day. I would definitely go there again.
My PA, Kayla, was fabulous, very friendly and thorough. However Cate Well as a whole needs improvement. My appointment was at 1:30pm. I was put in a room at 2pm and waited until 3:15pm before Kayla was able to get to me. Care Well if you know you only have one provider working...then schedule patients accordingly!!! No patient should have to wait this long for a provider to tend to them.
Update to my previous review. Tonight I had to rush my daughter here to treat an asthma attack. Once again, the Carewell team did an amazing job. They were professional, attentive, and kind. Thank you to the staff. You are everyday heroes. 9/9/2018
First time here. My daughter broke her pinky toe. Was not a long wait at all. Very clean facility. They are also more high tech than other facilities; use tablet to register, tv in room, and xray was provided immediately on DVD. Very nice staff. My only complaint is the doctor didn't introduce himself, but he still was very nice and gentle. I will use then again.