I had an excellent experience here last night. With all the craziness going on I was pleasantly surprised. Check in took a bit long (totally understandable) but I was able to wait in my car which made me more comfortable. The woman at the front desk was so kind and the doctor was amazingly helpful and friendly.
Wait was long but completely expected. We had to have our 5 year old tested for Covid because he had been exposed to someone positive. I understand the staff is there all day helping to get everyone the results and care they need and we are forever grateful. The staff was very friendly and very informative. Thank you to everyone there! Stay safe and healthy.
I am so impressed with the service I received at CareWell Urgent Care. I previously visited Convenient MD and the experiences were night and day - CareWell Urgent Care far exceeded Convenient MD. The nurse and male doctor (I cannot recall his name) I met with went above and beyond, and treated me like an actual human, educating me regarding the reasons I was there. The appointment system is efficient, you go into a clean room, meet with the staff, they educate you, and the checkout is seem less. If I could this place even more stars I would. Thank you!
Everyone from the nurse/?medical assistants to the doctor were very kind and helpful. Although they were obviously quite busy, they didn’t act very rushed or stressed with myself and my 4 year old daughter. We were both being seen and they were very attentive and caring with my daughter, who tends to be somewhat nervous around doctors. I would like to express my thanks to all the staff for being so caring, genuine, and good natured.
They are very prompt at doing things. Walk-in appointments are available. I did not have an appointment. But I could finish my work within half an hour. It was fast and service was great!