I have been here a few times and I like the care and efficiency doing it. Its my backup go-to when I need too. And the staff is cute too.
I had an appointment at 8am. I drove all the way over there for them to inform me that I couldn't be taken. This is because the tufts provider is still training. No phone calls were made out to me or nothing. A phone call to give me acknowledgement would've been great. She still offered me to pay for a $180 covid test while talking to another customer!
Horrible! Came in on 12/21 to get my son tested as he was exposed to someone whom tested positive. Was told I had to make an appointment which I did for the next day 12/22 at 5:15pm. I've been here since 5:00, it now 6:50pm and still haven't been seen. What the point of setting up an appointment if you have to wait 2 hours to be seen. Absolutely ridiculous.
Poor customer service at the front desk, wait is super super crazy, asked for just covid test, instead I had a mini physical which I did not need. Ithink that's their way to charge the insurance more money, I was in the waiting room for about 1hour after vital signs were taken. Expect the covid test to last 2 to 3 hours minimum. Not recommend.
Super helpful when getting my PCR test. Appreciated the honesty: They weren’t sure I can get it on time for my flight.