If you are a fan of being turned away 40 minutes before close then this is the urgent care for you!
Seriously though, I hear these folks are consistently turning people away and shutting down for extended periods of time due to staffing issues. Clearly a bigger problem going on behind the scenes.
I was there at 7:20 PM and the person at the front desk promptly told me they wouldn’t help my 7yo daughter. She failed to ask what the issue was, she was more focused on letting me know that they had 2 patients and one provider and they would be making no effort to help.
Save yourself the frustration and go to ConvienentMD over by the mall.
The wait time was short, and very efficient. I did the forms on line, and after 2 minutes,I got called back. The MA got all the usual paperwork done, and the PA reviewed it before he came in! I am a "tough customer", being a nurse for many years. I thought the care given was exemplary, prompt & high quality. I would NOT hesitate to go there again.
Almost impossible to get through on the phone, extending long wait time in waiting room, with only 2 other patients before me. Given number for follow up questions and no one returned either of my phone calls. That being said, the care itself by the nurse practitioner was very good, she was great.
We went here at 7:38 and they close at 8. I did the online check in but they said it did not work and they would not see us because they wanted to get out early. There was 0 people in the waiting room and we just needed an Antibiotic for a very clear issue. They told us to go to convenient md down the street (who also closes at 8) which we did and got great care.
Helpful staff, clean facility, ample waiting room. Had a bit of a wait during my stay but that's just the nature of their business. Waiting room was more than comfortable to wait in, and staff didn't waste my time nor theirs during the process. Would use again for sure.
