Can’t say enough about how wonderful the Dr and nurses etc. are here. Dr Gregory was awesome, totally listened to everything and really cared. Jessica, Ashley and Bree (hope I got all their names correct) were so caring and helpful! Highly recommended!!
I have never been to an urgent care where they were as nice, and helpful as this one.
The physician was awesome. Very polite and explained everything well.
Went there for a strep test on a Saturday. Was in and out in less than 25 minutes. Everyone there was awesome.
update: I originally gave them a 5 star but the last 2 times I was there they were horrible. Poor customer service and people working the desk are rude!
Thanks CareWell for a quick and seamless medical visit . Your staff was professional and courteous. They supported my medical needs and I was out in 30 minutes. Keep up the good work Jeff Brown PA . Go Raiders!
Waited 2 hours with a bleeding dog bite wound while they took drug test appointments. I assumed they would triage but I guess lab tests come before trauma? When I was finally put in a room, the room hadn't been cleaned from the last patient which is gross. The only reason that I gave 2 stars and not one is because the NP and tech were very nice and treated me quickly. They apologized for the chaos and the NP said she was the only one in seeing appointments and she's from another office. I've been to a few CareWells and I feel like this is typical: very chaotic, only one doctor/NP, nurses and techs frazzled and running around, long wait times. After this experience I would not choose to go to a CareWell Urgent Care unless I had to, but living around here there's usually plenty of other urgent care companies around. Sorry to the NP and tech who again were the only good things about my experience today.
