Probably one of the worst experiences at an urgent care! Was told to be at the urgent care early due to the amount of people trying to be seen... we were the first people in line. Once the doors open we were told it would be 45 minutes before we were even seen. People behind us called in to be seen first. Keep in mind there is no online booking for appointments. Went in to make sure I was registered correctly. I was told yes, and other 5-10 minutes. 40 minutes goes by and the girl behind me was called in. We were seen two hours after registering and that was the first person in line. Once in the office, very slow and had to ask if anyone was following up with us... ABSOLUTELY AWFUL... would go across the street to Med Post! Much nicer, more efficient and quicker service! Will never ever go back here! I want to give it zero stars but it won’t allow me to.
TAYLOR KEARNEY, NP is one of the nicest and caring doctors who I ever had. She is very smart and takes time to explain treatments and goes above and beyond in every area. I highly recommend her.
Staff was great but waited 4 hours to be tested. Good news is it was negative but was told by women who registered me 45 minutes to an hour. They need to really have a better way of measuring times to be tested.
The EMT we visited with (Jake) was excellent. He answered all our questions and explained the whole process in terms we could understand. The rapid test results came back while we were still there.
I showed up at 6:00 to wait in line for Rapid Covid testing. There were already people lined up. The clinic was supposed to open at 8 but started taking patients at 7:30, as it was very cold outside, which was very nice. The staff was very pleasant and helpful and took the appropriate precautions while still providing good care. I saw the doctor and she too was very nice and informative. I would return.