Staff was great but waited 4 hours to be tested. Good news is it was negative but was told by women who registered me 45 minutes to an hour. They need to really have a better way of measuring times to be tested.
My experience at Carewell today started off rough - checking in as a walk-in meant a two-and-a-half hour wait. But once called in, everybody from the folks at the desk to the nurses and technicians, and the docs, all were awesome. 5 Stars for their thoroughness, demeanor, ability and never once leaving me to feel I was being rushed or short-changed because of how busy they were.
There was a long line this morning but they moved people quickly. Staff was very nice and helpful. The tests were conducted quickly and the Dr. explained everything that I needed to know.
The staff is extremely friendly and my visit there was as comfortable as possible. I was very impressed with the precautions they take to stop the spread of germs and was able to complete my visit without touching any part of the building or coming close to another patient. I highly recommend this location.
Had a good experience overall. The person who collected the sample provided an excellent service, the overall experience however was not as good because I arrived here before 4 pm and it’s 7 pm and I am still waiting to be seen.
The nurse practitioner was good too.