Couple weeks ago, I was there (Lincoln St.) with my teenager daughter. The nurse was very rude I can't believe how she is even in contact with sick people. I don't know the name but she looks Hispanic. She was asking past medical information to my underage daughter and not to me.
Long wait of approx 45 mins after Check in. After that when called by NP, the Reception lady asked me, if I am still interested to go in and get Diagnosed..that does not leave you with a good feeling.(SERIOUSLY!!)Not. Recommend
We waited one hour to be put into a room to wait another 30 min . There were not many people there and 2 Drs on staff. When I asked how much longer it would be for my child to be seen. They said "one more patient ahead of him". My son was never seen or treated after over an hour and a half.
I will never return to this location & would not recommend anyone else. They lost one of my specimens (a swap for testing) and no one has reached out to me about it. I would like to know what happened.. no one can explain. I was told the nurse practitioner would reach out to me but they never did. That is my dna that they did something with.. very unprofessional and I was left undiagnosed because of this missing test.
They are fast but unprofessional. I came in late with some problems so I was already stressed and being attacked by one receptionist while trying to help the other receptionist stressed me out more. The nurse was very helpful but the doctor did nothing to make the nurse's job easier. The doctor closed out my chart before the nurse could finish taking my vitals. When questioning the doctor on a possible reason he had stated earlier for my condition he tried to tell me he never said that and threw the well informed nurse under the bus. I will never go back. Please dont have this place run your insurance and take your money. It's not worth it to the consumer. Worst urgent care I have ever been to.