I went there with a mashed finger. Robert the PA was amazing. He was very professional and the care
Was amazing. The MA were great as well. I really want the top Management to how good Robert and the staff were. They followed protocols to the tee. I think it is the state fault they did not get enough vaccines.
I am hoping I can go for my vaccine there soon. They are amazing all of them.
The wait time was very long for an “urgent” care. But the young man that was the on duty PA was great. Wish I knew his name to give him more recognition. He was very thorough, answered all and any questions I had regarding my issue, and actually LISTENED to me. That in itself is hard to find in the medical field. Though I already thanked him in person, if he’s reading this, again, thank you so much and don’t quit your job. You’re great at it and are very much appreciated.
When I arrive for my appointment I could tell that everyone in there look stressed. They were all overwhelmed and they handled it very professionally. My service was quick even though these times of need are very bad. The service was quick the people are friendly and I was in and out in less than an hour. I appreciate all that these people do. Bravo and cheers.
The receptionists are extremely nice women, who worked as hard as they could to help me out. The assistant manager was not. She was rude and we were polite for as long as we could be but she made it extremely difficult with her tone and attitude. I understand that healthcare workers have it hard right now, but I’d like to know that after being told there were 6 people ahead of me that after 3 hours that would actually change. Very disorganized.
I work Field Service for a living so I’m constantly traveling and I always choose the 500 Lincoln Street location to get a rapid COVID 19 test at. The Ladies and Gentlemen at the front desk are very helpful and patient during all of this chaos. The techs and providers get you in and out as quick as possible. All personnel working at this location are amazing and I truly appreciate all the hard work everyone has been putting in. And thank you again for being so patient during all of this, I wish more people could/would understand!