Clean. Friendly. Timely manner. Isn’t this what you want and expect when you have to make that unfortunate trip to be seen? My first visit there, I will say I experienced all that I mentioned in the onset. But let’s be clear, there not selling you a car or a fine tailored suit. They have other patients too. Their there to diagnose your issue and send you on your way. Ultimately they provide quality service. And the staff is A+
Excellent staff, the nurse practitioner Rene was amazing and super sweet. They had flat screens in the waiting room and patients rooms, I was able to watch the Patriots game while I waited. My overall experience was wonderful and I would recommend to try Urgent care of Tewksbury!
Average 25-30 minute wait. The NP took her time and was very efficient. People that work there all very friendly. Good overall experience
I love Carewell Urgent care centers. It’s very easy to schedule an appointment/registration online. When you arrive you simply take a few minutes to sign in on an iPad, and you are usually seen very quickly. So nice to get in and out of a walk in in less than an hour
My son made appointment at this walk in. We waited about an hour in the waiting area. The gentleman at the desk was pleasant and so was the nurse. I have worked in the medical field so I completely understand that sometimes things happen so the wait, even though long (we waited in the room once called for over an hour)wasn’t the problem. It was the NP that saw my son. She had no patience. She seemed annoyed. Even her answer to a question I asked was really out of line. Mind you, she was in and out of the room in about 5 minutes. I have never experienced this from any other medical office we have been to. Needless to say, almost three hours after arriving there, I left very upset. It’s too bad because everyone else working there was professional and very pleasant.