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TEWKSBURY, MA Testimonials

April 28, 2007
CareWell Urgent Care Tewksbury
4.4
Based on 1514 reviews
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Rylee Fennelly
Rylee Fennelly
00:52 22 Feb 24
Sarah Nance will turn down a child in pain. Walked in at 7:22 and said my 4 year old would be there any second she has an ear infection. I was legit just seen there for one 2 days prior. She said we could go to Woburn. When I live in Tewksbury and the place wasn’t even open. Only open till 7 on Wednesdays. I am BEYOND frustrated. I get it’s late I get it’s time to go home. But how can you say no to a child? What kind of health care provider are you? Disgusting.
Tara Hunt
Tara Hunt
21:59 21 Feb 24
The Dr we had was very pleasant and helpful.
Sue Smith
Sue Smith
20:45 21 Feb 24
My husband went over there today for upper respiratory. He was “diagnosed” with a sinus infection before the doctor even saw him. She said he had an ear infection but came into the room with his paperwork already done.She then gave him a prescription for Cipro after he told her that never works and he usually ends up on Biaxan (spelling) for 15 days minimum.He asked for a Covid test because I (his wife) have heart disease and diabetes and he just wanted to be sure he didn’t have it. No, they wouldn’t do it because he “definitely didn’t have it since his symptoms were going on for a few weeks”. Well, yes his symptoms were in fact going on for that long off and on, BUT that doesn’t mean he couldn’t have also had Covid. I tried calling them and she stuck with it.I then decided to run over (and pay more money!) for a Covid test and guess what? Oh he HAS IT.My son told us to go to Circle Health but we decided to give Carewell another try (we have all had similar experiences with them in past).I’m not saying he doesn’t also have an ear infection and sinus infection but what I am saying is, HIS COVID TEST WAS POSITIVE.So my advice to you, don’t go there! Don’t believe the five stars because they are just as cookie cutter, don’t listen to you as they always have been.They are USELESS. My son got a good laugh at this since he told us not to use them but we didn’t listen. That’s the ONLY positive thing that came out of this…We are DONE with them. Period.
Vanuza Teixeira
Vanuza Teixeira
20:24 21 Feb 24
On time, quick and efficient.
Ashley N
Ashley N
12:53 21 Feb 24
They always give me excellent care!
Fran Eldridge
Fran Eldridge
19:39 07 Feb 24
Gunther Daley
Gunther Daley
20:20 06 Feb 24
I was seen promptly and treat professionally
Kathy Shannon
Kathy Shannon
21:24 29 Jan 24
Everyone was efficient and kind! My first Urgent Care and couldn’t have been any better
Tory Keller
Tory Keller
12:46 27 Jan 24
Between the front desk lady rolling her eyes because i couldn't find my insurance info at first then the nurse was mad aggressive with the nose and throat test then her and the doctor talking out the door for 15 mins forgetting i was in the room needing to be seen by the doc and mind you we can hear say they forgot about me in there and then the doctor sent me over a med that my insurance wont even let me pay over the counter for it and never ended up sending me the inhaler my chest desperately needs at the moment
Charlene Favreau
Charlene Favreau
20:14 26 Jan 24
The staff and nurse practitioner were very professional and welcoming. I appreciated their assistance.
David Rollins
David Rollins
23:32 24 Jan 24
I made a sick appointment, got there a few minutes early to do paperwork copay etc.. was called in almost immediately. Staff was friendly and informative.
Monica H
Monica H
19:24 23 Jan 24
Linda Secondini
Linda Secondini
00:42 23 Jan 24
I registered online for a 2:30 appointment. When I arrived I had a two minute wait. A nurse came in to take my vitals and a doctor came in right away. She asked questions and prescribed medicine to help with my lower back pain. I was very happy with my experience there.
Kari McBride
Kari McBride
21:03 22 Jan 24
EndOffice Colo
EndOffice Colo
23:38 12 Jan 24
Evening receptionist was a great help. Going to chose this spot going forward.
Leonard Spinelli
Leonard Spinelli
22:25 10 Jan 24
A special thanks once again to Dr Breen! His diagnosis, analysis and subsequent prescription was 100% accurate and effective as usual.
Mindy
Mindy
21:50 10 Jan 24
This is the worst walk-in I've ever been to. I even left work to get help..The female young doctor was just very rude and demeaning. She told me to go to my primary care doctor and did absolutely nothing to help. It was very upsetting. I would not recommend this place!
Neder Lima
Neder Lima
20:49 04 Jan 24
Sandy Tgibides
Sandy Tgibides
22:54 02 Jan 24
I made an appointment for 2pm, the place was jammed with people and they got me in and out in a little over an hour. Staff was friendly and courteous. I have no complaints
Christina Del Priore
Christina Del Priore
19:31 02 Jan 24
Staff was friendly and welcoming despite it being a busy holiday. Visit was quick but not rushed. I would go there again if in need of Urgent Care
Glenn Heyl
Glenn Heyl
23:01 17 Nov 23
GREAT experience here. I made an appointment for an infection and arrived early. I was quicky taken in early, quickly diagnosed leaving with a prescription sent. All in less than 30 minutes. The staff and PA that took care of us were awesome! Highly recommend this location.
Heather Gray
Heather Gray
13:01 25 Oct 23
I booked my appointment online the night before & completed all the intake forms online as well. Got there the next morning, it took a few minutes to get greeted. I understood that everywhere is shortstaffed.Once I checked in, I was brought in & treated by a very friendly & knowledgeable staff. They sent my prescription to my pharmacy. I felt much better the next day!!
Rich Carter
Rich Carter
20:42 14 Aug 23
From the moment we walked through the door we had a very good experience. The person at the desk (Maritsa?) was welcoming and helpful. When we saw the nurse and doctor they were both caring, helpful and effective. We came in for ear wax so severe that the patient was almost deaf. The nurse (Nicole?) worked hard and was able to remove the wax with the result of restoring the patient's hearing. We were very appreciative of the treatment as well as the result. Everyone was very nice.
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