Jude helped us out with a lot of insurance advice that we were unaware of when it comes to medicare. He is wonderful, knowledgeable and very helpful with answering any questions we have. The NP and the other staff members have good bedside manners. All in all a wonderful location to go to if you are looking for an urgent care facility.
The people here are incredibly nice and go out of their way to be helpful in a way that you just do not see that much anymore. From the people at the front desk to the medical staff, everyone is extremely kind and they use logic and humanity in making their decisions and managing your medical care. I will definitely come here again for anything from an urgent medical issue to a Covid test.
I guess the care received at this clinic is okay, but it is incredibly slow. I had a 7:20 appointment and I wasn’t seen until 8:30. It’s been the same each time I’ve had to go there.
I know those in emergency medicine need to convey a calm atmosphere, but making patients routinely wait for over an hour to be seen, at supposedly urgent care facility is incomprehensible.
Don't bother going here you will be told there is a low amount of staff. If there is staff they're more worried about if their lunch has arrived or what everyone else doing for their weekend. I got a covid test Friday and still haven't gotten results. Also while leaving the people upfront were missing so I just left. I will never give them any sorts of money. If there's really no staff they should shut it down for false advertising
Jude is amazing and very helpful. He is always there to help me out with any questions or concerns I'm having. He is an excellent employee and I recommend you speak with him when you visit the Tewksbury site. There should be more employees like him.