CareWell Urgent Care Tewksbury
Reviewed from Google

4.4 out of 5 stars

Frank Lefebvre
Frank Lefebvre

5 out of 5 stars

posted 4 days ago

Always comfortable there. This time my blood pressure was a little high. All the paperwork got to me. doctor Breen is the best.been going there a;out 5years.all the staff is great.

Dylan Miller
Dylan Miller

5 out of 5 stars

posted 1 month ago

Kind and attentive staff. Easy check in process. They have some staffing issues like basically everywhere does right now but they all do thier jobs well.

Becky Ripley
Becky Ripley

4 out of 5 stars

posted 2 months ago

Above all, 4 stars, I had an appointment and still waited to hours to be seen, this is why I didn’t give a five star. 4stars, once seen, the staff was Quick and efficient, The staff and Dr. were very kind and very helpful to my care and made me feel very comfortable, you would never have known they were short staffed, except for the two hour wait. Thank you🙃

Jessica Sahagian
Jessica Sahagian

3 out of 5 stars

posted 1 month ago

The people are fantastic!

The wait times, not so much. And I gave them three strikes before writing a review.

The first two times I didn’t have an appointment, so the 4-5 hours spent waiting was on me, I thought.

Today I made an appointment for 11:30am to be seen for my sore throat. It’s almost 2pm and I have yet to see the doctor. I thought making an appointment would make a difference, but it hasn’t.

I have to go pick up my son from daycare, so I might have to just walk out and try CVS MinuteClinic in the morning. I only use Urgent Care when my PCP isn’t available, but it seems like a lot of folks use this place as both a hospital and PCP office.

Wholly disappointing experiences.

Please hire more staff, the staff you currently have are lovely but they are overworked and short on help.

Sm Sm
Sm Sm

1 out of 5 stars

posted 2 weeks ago

This place is usually great! Hence why took my daughter today. Hadn’t been in a while. This experience was terrible. Was there almost 3 hours. I made an appt for 12. Tried to get there for like 1120 because it is a walk in so if could be in sooner than wanted to. Nope 3 1/2 hours every person in the waiting room that came well after me was our before me. The woman at the desk who told me to have a seat and should call me up….asked me when I finally went up around 1215 if I had checked in…I said you told me to sit and you’d call me..? After telling her she had an appt for 12 when I arrived. They don’t even do paper work anymore all through phones. Ridiculous. Probably won’t be back after that visit. Unfortunate.