Took my husband to CareWell last night to have his hand stitched up. The man at the front desk was AMAZING. My husband felt the doctor was comforting, knowledgeable and easy to talk to. While I was there a man whom was hard of hearing came in. A young lady at the front desk was in my opinion very rude to the man dismissing his hearing issue. The young man at the desk stopped her and took Wonderfull care of him explaining everything and speaking at a volume he could hear.
I had an amazing experience. Everyone was super friendly and smiling. I was in and out of there in about 30 minutes. I definitely recommend this place. Christine was the one who saw me and she was amazing. Thank you guys!
Went in with a fractured foot and it took them just a few minutes to check me in and have my X-Ray done on site. The nurses are great, the doctor that saw me
was keen and showed care and concern.
What to improve: I think Carewell would benefit from reminding their staff of HIPPA rules. I heard two patients being asked sensitive questions about their health.
Overall, it’s a very great place and well ran.
The man that helped me was very helpful. I did not wait long and was seen relatively quickly. It was the fastest Urgent Care experience I have ever had. The facilities are clean as well.
The doctor was very good, but I felt I waited too long while having a reaction to a bee sting. I waited 1 hour and was processed immediately once I reminded them why I was there. I arrived with swelling lymph nodes, itching and site pain. It’s my opinion that a professional should have seen me much faster.