From the front desk to the assistant and the nurse, the team there is great. I was specially impressed with Dan, who works in the front desk and multitasks, taking the X-ray. He genuinely cares about the patients, goes above and beyond to help. In my 12 years living in a Somerville, this was the best treatment I had in a clinic/ hospital. And I was able to schedule my appointment for Two hours ahead online, be seen, have X-rays taken and be able to get pneumonia medicine right after leaving the clinic. That’s what I call urgent care.
Great experience at CareWell Urgent Care Somerville. Staff was incredibly helpful and friendly. They made me feel comfortable and supported. I did not wait a long time after I arrived and during the appointment to be seen. And most importantly, I felt that they were actually listening to me when I was explaining how I was feeling to them. Would definitely recommend!
Great experience here. In and out relatively quickly with very professional nurse practitioners and a very clean office environment. I found it a little odd yet entertaining that there were TVs on in the rooms playing sitcoms. Overall, a great experience.
Wonderful, quick and efficient. Front desk, nursing and Doctor made you feel welcome and were not rushed. They explained everything and offered follow up care!! Would highly recommend!
Waited 2 hours to see a nurse practitioner. I was there for discomfort and hearing loss in one ear, so it wasn’t a crisis thankfully. However It was 1-3 in the afternoon on a weekday. The staff was courteous and apologized for the wait, especially seeing I had my 7 month old son w/ me. I’m grateful he’s got my patience already. Everyone was professional and respectful.