Setting an appointment online was easy. There was no waiting…right on time. The receptionist was helpful. The nurse was caring. The RN was thorough and made sure I understood the diagnosis and follow-up care. This was an amazing experience!
Would say it was perfect BUT the day before the CareWell was closed!!!!! Even though I went at 6:30 and it’s supposed to be open until 8:00. And the call center was not helpful when I called to inquire about the closing.
But the experience in the CareWell was great. Very nice people.
Excellent prompt care. Professionalism. Took time to see if I had questions. I’d come back
Very accommodating. From the initial call to schedule an appointment to registration to vitals to actual results and review, the entire process was smooth cheerful and professional. My girlfriend and I were seen together and every step of the way was explained and all questions answered Great Staff Facility and Location
Easy digital sign-in process, friendly staff and effective care! I walked in around 1:15pm and was seen around 1:30pm. Everyone was helpful and non-judgmental. Entire facility was very clean.
My primary care doctor is in Boston, and CareWell is a great option to have when I am not feeling well but not up for taking the commuter rail into the city. This was my first time there, and while I hope I don't need to go back anytime soon, I feel confident I can get good healthcare here if I need it.
