Cleaner than many doctors offices, helpful staff, friendly nurse and doctor! They hooked me up with prescriptions for my allergies and sinus infection and helped me figure out the best short and long term course of treatment. I wouldn’t hesitate to go here again if I needed to. The wait time was probably around 5 minutes in the waiting room, less than 5 minutes for the nurse, and about the same to see the doctor.
I didn't make appointment ahead of time and just walked in as it was unexpected event, was told it will be 1hr waiting but it actually was very reasonal wait considering last minute drop in. we were in after 20 minute. Jim is very professional and explained all possible steps he will plan to do and helped fix my daughter's eye wax issue. we are very happy with the outcome and service we received!
I went in for a persistent cough and the nurses were great, however the doctor only confirmed the symptoms that I told to the nurse. He took an x-ray of my chest and said they would get back to me with the results in a few days. After not receiving a call for a week I called and they said the technician was out and would call with my results after the weekend. That was two weeks ago and I still have not received a call. Avoid this clinic if you can
I was super impressed with my experience at Care Well Needham. Being a medical professional myself, I rarely write reviews, because most places are just ok. But I couldn’t resist bragging on the team at Care Well Needham. The front desk staff was kind and efficient. The nurse was caring and thorough, and the PA, James, knew his stuff! I will be back for all of my urgent care needs! You guys keep up the good work in Needham!
While trying to check in at the front desk the assistant (large bald man) accused me of trying to “get antibiotics” when I came in with a sore throat and congestion. He also told me it was a 45min wait BUT when I asked if i could step out for a minute to get a beverage from the next door starbucks he got aggressive and condescending. I asked him why he was getting so aggravated and he screamed at me in-front of the entire waiting room. Shocked and a little scared, I quietly sat down. He then seemed to be overly bubbly and nice every other person who came up after me.
The other doctors and nurses however where very professional.