Guy behind the counter was short tempered, rest of staff was awesome.
Very clean facility. From the receptionist to the EMT to the Nurse practitioner all were personable and professional. I was in and out pretty quickly too!
The office was very organized and helpful. Their procedures insure minimal contact between patients. The staff was incredibly helpful. Keeping me informed the entire time. I don’t want to be sick, but if I need an urgent care I will do everything to find a care well. The Marlborough office was great. That you guys, you really are heroes!!!!!
Terrible service. After being delayed >1 hour, I left without being seen . The doc was very rude, and taking her sweet time. Will never return there, and not recommend anyone to this site.
I had swelling in both of my eyes and two lumps on the back of my head, so I decided to go to urgent care. I waited 5 hours in the parking lot and when I went in I had to wait 30 minutes in the lobby. When I finally got into a treatment room, someone got my details really quickly and I had to wait 1.5 to have a nurse patrician examine me for 5 minutes. For my eyes she just said “oh there is some swelling in your eyes for that we will give you an ointment”. She didn’t even fully examine or check my lumps. She just pressed it and made me feel pain. She gave me nothing to treat my lumps and a little ointment for my eyes. After the quick examination they took 40 minutes to discharge me and allow me to leave. I spent over 7 hours at urgent care and I got there at 11:30 am and left before 6. It was a terrible experience. I would not recommend it