Cassie Tyler
Cassie Tyler

1 out of 5 stars

posted 4 months ago

This urgent care is not urgent at all. I understand there is short staffing, but I waited three hours with little sympathy from the staff while I was feeling very sick. I made an appointment online the day before to “skip the line” however that isn’t the case at all. People were going ahead of me and I waited an hour before I was able to get into a room. Then proceeded to wait another two hours in the room alone just to get a strep test from the nurse. Dr. Ekwere isn’t very friendly and welcoming which I think is important qualities to have as a doctor.

Nathalie Pachico
Nathalie Pachico

1 out of 5 stars

posted 1 week ago

We made an appointment to be seen at 2pm. They were delayed but by 6 pm we still hadn’t even spoken with anyone and they told us it was still going to be another couple hrs. They had a Triage come in so that got pushed ahead. Isn’t that what the actual emergency room is for? Staff was nice but we have never had and help the few times we have come to this location. Very understaffed and for that they offer too many services that should be going to the hospital. By 6:30 pm we walked out. Sad that you make an appointment and still have to wait that long with no help.

N B
N B

1 out of 5 stars

posted 1 month ago

HORRIBLE HORRIBLE place! All staff members seem to wake up with an attitude (with each other and towards patients), guy at front desk doesn’t know how to print stuff, system is down a lot it seems, most staff seem clueless and don’t communicate. When staff are asked questions they try to silence you by accusing you of being a complainer. They have absolutely no empathy there. Training in customer service is needed there. If someone suicidal goes there for any service, they may just be tipped over the edge. AVOID this place like the plague! I’ve never had such an earful experience like this in a so called “health care facility” before. Absolute barbarians!

Sarah Stretchberry
Sarah Stretchberry

1 out of 5 stars

posted 1 month ago

Worst care I have ever received. Dr Ekwere was rude, dismissive, spoke loudly about me in the office so that I could hear her in my room. She did not treat me while I was at the office, but did send a prescription for me without even telling me she was doing so. She did not want to hear about the history of my illness, and yelled at me to stop talking when I tried to tell her what my kids had been diagnosed with for the same illness as it was going to "cloud her judgement". Really unbelievable, she should have her medical license revoked. All I wanted was some antibiotics to treat the illness I have been suffering from for almost a month. Instead she gave me cough medicine I didn't ask for, and was not even told about.

Annaliese Jones
Annaliese Jones

3 out of 5 stars

posted 3 weeks ago

Sketchy place, and you will wait a long time even if you have an appointment. Low on basic supplies when I was here (no overnight strep tests available), and the NP who’s usually on duty is pretty rude and condescending. I would try a different walk-in, but they’re probably all equally bad.