CareWell Urgent Care Lexington
Reviewed from Google

4.6 out of 5 stars

Thomas McGonagle
Thomas McGonagle

5 out of 5 stars

posted 1 month ago

Best Urgent Care I have ever been to. Staff is kind and VERY professional. They earned a lifelong customer today. Kudos to the front desk team in particular. Two young men working the front desk had superlative customer service skills. Unfortunately didn't catch their names. One was a black young man, and one was a fit runner. Both were dressed very nice and treated everyone with respect and kindness. Kudos!!!

Jessie Huang
Jessie Huang

5 out of 5 stars

posted 1 week ago

I had an allergic reaction and came to this place for a walk-in. 0 min waiting time. Front desk let my husband fill out paperwork for me, while sending me to the nurse directly. The nurse(Tristan?) and the doctor(Caitlin?) are both very friendly and professional! (Sorry I forgot the names after the weekend. They’re great!). I’m not a native speaker, so I really appreciate how clear and patient they were when they gave instructions. One of the best urgent cares! Would definitely recommend!

Courtney Nichols
Courtney Nichols

1 out of 5 stars

posted 2 months ago

I needed a covid test for my three children to return to school. The process has been nothing short of painful. The wait took forever, the patient portal only worked for two of the three children, results aren't showing up for one of the children, I can't get anyone on the phone and the center we were seen at is closed (on a Wednesday?) so I can't even go up and ask in person. Never Again.

Katie O'Brien
Katie O'Brien

5 out of 5 stars

posted 2 months ago

Great experience. Thought my 3 year old in for a possible broken nose. Was in and out in an hour, which is amazing. The staff was great with my child and Caitlyn the PA put me at ease.

Anton Partensky
Anton Partensky

5 out of 5 stars

posted 2 weeks ago

I came in just 5 mins before closing with a bad cut that needed stitches. They could have send me to an ER, but instead they stayed late and did a great job. Saved me lots of time and trouble. Much appreciated!