I was greeted cordially as soon as I entered. Registration via Ipad (I think) was fast and seamless. Was taken to exam room in less than 10 minutes, and the necessary testing was completed quickly. Senior provider was notified quickly when an unexpected reading was noted. Diagnosis was quick, personable providers were thorough, a prescription was called in, and I was out the door in under 30 minutes. Thanks!
Went in to CareWell Urgent Care Monday morning as I couldn't get an appointment with my primary as quickly as I wanted.
The clinic was bright, clean, quiet, and welcoming at 11:00 am and there was only one person ahead of me. The receptionist (I'm sorry I cannot recall her name) was cheerful, very attentive, and polite as she was checking me in and explaining what to expect.
I was taken to the exam room after waiting probably around 10 minutes. The wait in the exam room, for the doctor, was approximately the same. The doctor (I'm sorry I don't recall his name) was engaged, thoughtful, and asked appropriate questions. The examination was efficient and thorough for my primary complaint. He came across as being in a good mood and he was quite congenial. I've had more than my share of grumpy, disinterested doctors in the past so his demeanor was very appreciated.
The whole encounter, from walking in the door to out was less than 40 minutes.
I would definitely recommend this clinic and am thankful to the doctor and staff for their kindness and help.
The medical care was great. I was able to check in early with no problems. But then later received an email saying that they were keeping my card on file and charging me $1,500? I agreed to the copay amount, but not $1,500!
Reception was polite, friendly and very helpful through the check-in porcess.
The waiting time was minimal. All staff I meet were pleasant and professional to deal with.
Very positive experience.
Fast, professional and caring services. Doctors and nurses are knowledgeable and caring. Highly recommend