Went in to CareWell Urgent Care Monday morning as I couldn't get an appointment with my primary as quickly as I wanted.
The clinic was bright, clean, quiet, and welcoming at 11:00 am and there was only one person ahead of me. The receptionist (I'm sorry I cannot recall her name) was cheerful, very attentive, and polite as she was checking me in and explaining what to expect.
I was taken to the exam room after waiting probably around 10 minutes. The wait in the exam room, for the doctor, was approximately the same. The doctor (I'm sorry I don't recall his name) was engaged, thoughtful, and asked appropriate questions. The examination was efficient and thorough for my primary complaint. He came across as being in a good mood and he was quite congenial. I've had more than my share of grumpy, disinterested doctors in the past so his demeanor was very appreciated.
The whole encounter, from walking in the door to out was less than 40 minutes.
I would definitely recommend this clinic and am thankful to the doctor and staff for their kindness and help.
Reception was polite, friendly and very helpful through the check-in porcess.
The waiting time was minimal. All staff I meet were pleasant and professional to deal with.
Very positive experience.
Quick, thorough, friendly and very caring. We were on the same page, and I am really glad I chose to come here. I don’t look forward to getting sick, but if and when I am I’ll definitely come back here!
Never go to the ER unless you’re dying... everyone here was wonderful - the wait was short, there are TV’s in every room. Very friendly and knowledgeable staff. My refill wasn’t ready at the pharmacy (pharmacist error) so I called Urgent Care and they sent it somewhere else right away.
I had a great experience at CareWell in Framingham. I sprained my ankle and it was swelling. I went to CareWell at 7:15 in the evening and was seen right away after an easy registration process. The staff - doctor, nurse, and X-ray technician - were all very competent, efficient, friendly, and helpful. The doctor reviewed the X-rays and gave me options for crutches, air boot, or both. She explained everything clearly and completely. I' so glad I went there instead of the ER!