I was unable to get an appointment with my doctor but the CareWell Urgent Care staff were more then welcoming. I needed medication to ease my discomfort and let me get some sleep and it was done. Everyone was professional and made me feel comfortable while I was attended to by the doctor, the nurses, and the rest of the care givers.
I would strongly recommend CareWell Urgent Care if you are in need!!!
I had a severe laceration of my left thumb. When we arrived. The staff took me right away. After cleaning up and assessing the laceration they decided to suture it up, 6 sutures. The staff was very friendly and polite we were in and out of urgent care facility in an hour and half. If I had gone to the hospital ER I would have been there no less than 4 hours. The urgent Care facility was the right choice to go to. I have been before for other issues. Always less time to get great medical care.
Went in today as I was coughing and had a sore throat. So wanted to have a flu test and a strep test done. There were only 2 other people in the waiting room when I checked in. Within 25 minutes of signing in, I was taken to an examination room to wait for the nurse practitioner. After waiting 30 minutes, I opened the door to inquire & a woman was leaving the examination room right across the hall informs me that she is the one I am waiting for and she will be with me in a few minutes. Well another 20 minutes later & still no one to be seen!! I will not be going to this walk in clinic again. Note that I do have a GP and use the walk in clinic for convenience purposes..... this was not a pleasant experience. Perhaps you should have your staff inform patients who are waiting that you are running behind or something..... communication is imperative & you lacked that!
My husband and I have utilized the services at CareWell in Framingham on several occasions when my doctor's office was closed. Each and every time we were met with respect, efficiency, professionalism, kindness and compassion. I highly recommend CareWell Urgent Care of Framingham!!
Super nice people. The facility is clean and really organized. So much easier than going to an ER or even my PCP office. As much as one can enjoy a visit to a clinic I really did.