Absolutely no issues here. I spent 3 hours earlier in the day going to two other CareWell locations and one additional provider and all were horrible. All I was doing was trying to get a rapid covid test due to a suspected exposure, and the people at the desks of the other locations could hardly give me the time of day.
At this location, the desk worker who received me at 2pm was extremely nice. He provided me transparent information about how long the wait was before I arrived, then provided me clear instructions to check in and see a doctor. He didn’t give me any sort hassle and was extremely friendly. He also was very quick to help other patients and seemed extremely competent. After having such a horrible time at the other 2 locations, this was a breath of fresh air. I would highly recommend this location for urgent care as a result of his service.
When I saw the provider, the care was prompt and easy, and my rapid test came back in about 25 minutes and confirmed (as suspected) that I was healthy.